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uMngeni-uThukela Water reports directly to the Department of Water and Sanitation (DWS), through the Board (Accounting Authority) and through its functionaries, the Chairperson of the Board and the Chief Executive. The Minister of Water and Sanitation is the Executive Authority for Water Boards.
KwaZulu-Natal is the gazetted supply area of uMngeni-uThukela Water, which straddles a total geographical area of 94 359 km2 and is home to 12.42 million people and 2.9 million households.
KwaZulu-Natal comprises one Metropolitan Municipality, 10 District Municipalities and 43 Local Municipalities. A total of 14 of these municipalities are Water Services Authorities (direct retail customers) as defined in the Water Services Act. uMngeni-uThukela Water’s customers are spread across more than 41% of KwaZulu-Natal’s geographical area and home to more than 74% households (STATSSA, 2022).
In the reporting period, uMngeni-uThukela Water derived revenues from the following customers:
Within the King Cetshwayo District Municipality, in the Port City of Richards Bay, the organisation continued to supply water to industries such as Mondi Paper, Richards Bay Minerals (RBM), Hulamin, Mpact, Foskor, Tronox, South 32, Richards Bay Titanium and Wilmar.
uMngeni-uThukela Water’s infrastructure assets in support of its bulk water services business comprises: